Help Center
*eg. domain setup, transfer domain
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Hosting Plans
How do I get started with web hosting?
Learn the steps to set up your web hosting, from selecting a plan to launching your website.
What is difference for each plan?
Compare features, storage, and performance to choose the plan that best fits your needs.
What kind of web hosting do I need?
Explore shared, VPS, and dedicated hosting to find the right solution for your website's growth.
Why do I need domain name?
A domain name makes your website easy to find and gives your brand a professional identity online.
Is my website protected from hackers?
Discover robust security features like SSL certificates, firewalls, and malware protection to keep your site safe.
How do I backup my website?
Learn how to automate and restore backups to ensure your data is always secure and recoverable.
DNS and Domains
What is a domain name, and why do I need it?
A domain name is your website's unique address on the internet. It helps users find and access your site quickly while establishing your brand's online identity.
How do I register a domain name?
To register a domain, choose a unique name, check its availability, and purchase it through a domain registrar or hosting provider.
What is DNS, and how does it work?
DNS (Domain Name System) translates human-readable domain names into IP addresses that computers use to locate and access websites.
How do I connect my domain to my hosting?
Update your domain's DNS settings by pointing to the name servers or adding A records provided by your hosting provider.
What is domain privacy protection, and do I need it?
Domain privacy protection hides your personal information (like email and phone number) in public WHOIS databases, reducing spam and protecting your privacy.
Can I transfer my domain to another provider?
Yes, you can transfer your domain. Unlock your domain, obtain a transfer code, and follow the steps provided by the new domain registrar.
Products and Services
What products do you offer?
We offer a wide range of products, including web hosting plans, domain registration, SSL certificates, and website builders to help you establish your online presence.
What services are included in your plans?
Our plans include free website migrations, 24/7 technical support, daily backups, and one-click software installations to simplify your website management.
Can I resell your products and services?
Absolutely! Join our reseller program to offer hosting, domains, and other services under your own brand with full support from us.
What payment options are available?
We accept a variety of payment methods, including credit/debit cards, direct payment and cryptocurrencies, ensuring flexibility and convenience.
Do you offer any guarantees?
Yes, we provide a 14-day money-back guarantee on most products and services, ensuring your satisfaction and peace of mind.
SSL and Security
What is an SSL certificate, and why do I need one?
An SSL certificate encrypts the data exchanged between your website and its visitors, ensuring secure communication and boosting trust by displaying a padlock in the browser.
Do SSL certificates improve SEO?
Yes, SSL certificates are a ranking factor for search engines like Google. Having an SSL certificate improves your website’s trustworthiness and can help boost your search rankings.
How do I install an SSL certificate on my website?
Most hosting providers include automated SSL installation. If manual installation is needed, you’ll receive instructions to upload the certificate to your hosting control panel.
What are the different types of SSL certificates?
We offer various SSL options: Domain Validation (DV) for basic encryption, Organization Validation (OV) for verified businesses, and Extended Validation (EV) for maximum trust and credibility."
How can I protect my website from hackers?
Secure your site with tools like firewalls, malware scanning, two-factor authentication, and regular updates to plugins, themes, and software.
Still not finding what you’re looking for ?
14 days money back guarantee
If you not satisfy, we will refund your payment. No hassle, no risk. You can cancel plan at any time.
*Cancellation must be within a maximum of 14 days